Director of Staff Collaboration and Satisfaction

This role could evolve into executive-level clinical leadership, overseeing all BCBAs and RBTs. As Director of Staff Collaboration & Satisfaction, I would help to lead system-wide efforts to improve workflow, retention, engagement, and cross-team collaboration— ensuring staff can do their best work in a sustainable, high-quality environment.

This role would likely include:

Strategic Oversight:
Guide the vision and implementation of efficient, scalable systems that support clinical consistency, documentation quality, and balanced caseload distribution across all staff.

Interdepartmental Leadership:
Collaborate closely with HR, Clinical Ops, Training, and Executive Leadership to integrate feedback and align company-wide staffing, scheduling, and performance standards.

Workforce Analytics:
Monitor trends across large datasets (e.g., retention, burnout flags, compliance metrics, training gaps) and use these to propose and drive organizational solutions.

Staff Experience Infrastructure:
Develop formalized systems for mentorship, staff recognition, pulse checks, and burnout prevention initiatives. Build pipelines for BCBA growth and RBT career advancement.

Voice of the Field:
Represent clinical staff needs and field-based insights in leadership meetings, policy decisions, and audit reviews—ensuring strategies are grounded in on-the-ground reality.